Welcome to Gaadiwala. Your privacy is important to us and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use and safeguard your data when you use our Gaadiwala app. By using our app, you agree to the terms outlined in this policy.
We may collect personal information that you provide directly to us when you:
Create an account
Book a ride
Contact customer support
This information may include
Name
Email address
Phone number
Payment information
Location data
Profile picture (if you choose to upload one)
Details about your ride preferences and history
We automatically collect information about how you use our app, including:
Device information (e.g., device type, operating system and unique device identifiers)
Log information (e.g., IP address, access times, pages viewed and interaction with app features)
Location information (if you have granted us access to your location)
Provide, maintain and improve our services
Process transactions and send related information
Communicate with you about products, services, offers and events
Personalize your experience and provide tailored content and recommendations
Monitor and analyze trends, usage and activities in connection with our services
Detect, investigate and prevent fraudulent transactions and other illegal activities
Comply with legal requirements and protect our rights
Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis and customer support.
Drivers: Information necessary for drivers to provide services, including your name, contact details and pickup/drop-off locations.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Legal Requirements: If required by law or in the good-faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or act to protect the personal safety of users or the public.
We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please be aware that no security measures are perfect or impenetrable.
Account Information: You may update, correct your account information at any time by logging into your account or contacting us.
Location Information: You can stop the collection of location information by changing the settings on your device, but this may affect the functionality of our services.
Promotional Communications: You can opt-out of receiving promotional emails by following the instructions in those emails. If you opt-out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of the policy and in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you a notification).
If you have any questions about this Privacy Policy, please contact us